Love this site and app. I have bought many holidays through luxury escapes and had the most fantastic time going Away :) the app is 5 star all the way as is the site. Very very impressive.
Good experience
Thank you for your wonderful help & efficient 'service' Lux!! I always have gr8 confidence in what you do & have had the pleasure of enjoying many wonderful holiday breaks as a result!
Have tried to contact them, but cannot There customer service is zero
GOOD
The app doesn't serve justice to the "price match up" challenge. I could find the same deal on the other site with 50% of the cost offered and they didn't match up the price because they had 2 extra add on's. One is 4 course dinner and other is 15% discount of f&b. This happened after I booked so I couldn't cancel. And the reply given by the service team was very unacceptable. Very disappointed with luxury escapes.
Aakbs
Very high quality of customer service..This organisation is about listening to the customer they are simply awesome!
Waste of time. Book via Google rather using this App
A really bad app. You can only filter by 2 criteria, and they don't even work properly. For instance, if you select "thailand" but do not select "phuket", phuket options still appear. Can you allow us to filter by price, length of stay, and included flights?